Refunds for items returned If there is a discrepency in what you ordered and what you received please contact us at uniformstoyou@cintas.com and we will work with you to resolve the issue.  All monogrammed items are non-returnable. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. Working Class Uniform, 9525 South Cicero Avenue Oak Lawn Illinois 60453.